Do-It-Yourself (DIY) Customer Satisfaction Survey Kiosk
Understanding the opinions of customers is important data for a business owner to collect. The best time to capture customer feedback is at the time of customer engagements. An effective way to collect customer satisfaction survey data is through the deployment of a digital kiosk. Unfortunately, a professional looking, custom branded digital kiosk has been out of reach of many businesses. Kiosk 24×7 provides all businesses with a turn-key and cost-effective digital kiosk solution to greatly increase the ability of a business to collect customer satisfaction data to help improve how the business operates.
Cost Effective and Easy Customer Satisfaction Forms
Unfortunately, many of the existing mobile customer satisfaction solutions do not consider the needs of small businesses. Existing solutions can get expensive and very complex require the use of difficult to use online survey solutions or expensive professional services. Kiosk 24×7 eliminates all these hurdles and enables small businesses to build a highly effective customer satisfaction survey forms using inexpensive mobile devices and tablets that can be acquired by local and online electronics retailers. A few features of Kiosk 24×7 that enable businesses to implement a cost-effective digital customer satisfaction kiosk include:
DIY Customer Form Management
Kiosk 24×7 enables users to create and manage their customer survey forms. Features in this area include:
- What-you-see-is-what-you-get (WYSIWYG) questionnaire editor – including many helpful form field options to quickly build a great customer satisfaction questionnaire
- Out-of-the-box business customer survey templates – provides questionnaire templates that can quickly be modified to meet specific customer satisfaction survey needs.
Lower Cost Hardware Choices
Kiosk 24×7 gets installed on the cost-effective Android operating system. Benefits of this platform include:
- Low-cost device choices – enables businesses to implement kiosk tablet hardware for 50-70% cheaper than IOS devices
- Low-cost kiosk choices – enables the use of low-cost table and floor kiosk hardware available from online retailers
Lower Cost Software Option
DIY digital kiosk features are available as low cost Android application (journal 24×7 on Playstore). Features include:
- All-in-one business forms solution – expand the use of the kiosk for other digital uses including customer questionnaires, lead capture, and more
- Flexible data formats – standardized data export formats help quickly integrate into applications including customer relationship management (CRM) and e-mail marketing solutions
No More Written Forms
Kiosk 24×7 is just what small businesses need to move away from error-prone written customer satisfaction surveys. Quickly replace current paper or online surveys using a much more professional and effective digital kiosk. Benefits of the solution include:
Branded Entry & Exit Screens
Stand out among your competitors with a digital kiosk that aligns with your brand. Create simple branded screens using just your logo or a more professional look using digital artwork. We provide a digital artwork service starting at $99.
Quick & Easy Setup
The Kiosk 24×7 customer service kiosk app includes features that would be envied by large companies, but at a simplicity level appropriate for small businesses. Most users can set up and configure their first digital kiosk in under 10 minutes. We provide an initial startup and training service starting at $99.
Accurate Digital Data
Eliminate inefficiencies in your customer satisfaction survey process. Harness the power of digital data capture. Quickly integrate your kiosk data with other business solutions including CRM and email marketing tools.